FAQ

 

What is MONARK?

Each month a diplomatic pouch will be delivered to your door with a limited edition item of clothing, jewelry or accessory exclusive to Monark Members. 

 

Is MONARK a MONTHLY subscription ? 

YES, MONARK is a recurring monthly subscription of $29.95. 

 

If you sign up for a 3 month subscription for $75.00 you SAVE BIG !!!!!!! After 3 month of exclusive gear, your subscription automatically recurs at the monthly rate of $29.95 per month, (cancel at any time). 

 

If after 3 month you do not want to continue your subscription please contact VIP services and cancel your subscription  

 

monark@karmaloop.com | 877 465 2762 EXT. 7623


Does MONARK Ship Internationally ? 

MONARK currently ships only to the US and Canada. 

 

When does my first MONARK box ship?

MONARK boxes ship on or around the 20th of each month.  Occasionally things ship out a little later due to the manufacturing process of your EXCLUSIVE product. It is our goal to get your package in hand no later than the last day of each month.

 

If you sign up after the 20th you will still receive that months MONARK box. 

 

Is all MONARK product EXCLUSIVE ? 

Yes, All T-shirts and Accessories featured in the MONARK box is exclusive to MONARK Members


Will I know what brand will be in the box ahead of time?

NO, we keep that a secret until the boxes are shipped out. If you knew what was coming each month it would take the fun out of it. 

 

I did not get my tracking number, how can I request it?

Please contact VIP services: monark@karmaloop.com  | 877 465 2762 EXT. 7623

 

How do I change my sizes or address?

Please go to the SIZE /ADDRESS CHANGE tab located at the bottom of the homepage.  

 

Can I return a MONARK box?

NO, MONARK boxes cannot be returned once they have been shipped.

 

Can I cancel my MONARK order, how?

Yes, you can cancel your MONARK subscription at any time by sending an e-mail or calling to VIP services 

monark@karmaloop.com | 877 465 2762 EXT. 7623

 

For any other questions, comments or concerns, please contact VIP services

Allison Ho - monark@karmaloop.com | 877 465 2762 EXT. 7623